Inbox & Bookings

Managing your guest communications through the PMS

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6 articles in this collection
Written by Freddie Wolff and Virender Singh

1. Getting started

How do I respond to guest messages?

Written by Freddie Wolff
Updated over a week ago

How do I find details about a booking?

Finding the reservation details from the Bookings tab

Written by Virender Singh
Updated over a week ago

How do I download a reservation report?

Downloading your bookings for analysis by booking or by date

Written by Virender Singh
Updated this week

3. Bookings

How to use Keycafe

Step by step guide on how to setup and use Keycafe in Lavanda PMS

Written by Freddie Wolff
Updated over a week ago

Marking a booking as paid

Manually update the payment status of a booking

Written by Virender Singh
Updated over a week ago

Moving bookings in a unit type

Relocating a guest, how do we do it?

Written by Virender Singh
Updated over a week ago