Lavanda connects to third-party apps for channel distribution, payments, access control, guest screening and pricing. When one of those apps has an outage or planned maintenance, the effect can look like a fault in Lavanda.
This article covers planned downtime only.
For the current status of Lavanda and its main integrations, go to the Lavanda status page.
What you need to know
Each app is listed below with its official status page and any downtime the vendor has announced in advance, with the dates and times. Where a vendor has announced nothing, the row says so. All times are UTC.
App | Where to check | Planned downtime | Last checked |
Airbnb | None announced | 4 September 2026, 07:27 UTC | |
Autohost | None announced | 4 September 2026, 07:27 UTC | |
Booking.com | N/A | Not published | N/A |
Chainels | None announced | 4 September 2026, 07:27 UTC | |
Chekin | N/A | Not published | N/A |
DocuSign | 13 September 2026, 03:00 to 05:00 UTC. A disaster recovery exercise on eSignature Azure Canada production, described by DocuSign as testing only, with no downtime expected. Then 18 October 2026, 03:00 to 05:00 UTC for eSignature Azure Australia production. | 4 September 2026, 07:27 UTC | |
Duve | None announced | 4 September 2026, 07:27 UTC | |
Edicom | N/A | Not published | N/A |
Flywire | Not readable automatically. Check the status page. | N/A | |
Funda | Not readable automatically. Check the status page. | N/A | |
HubSpot | None announced | 4 September 2026, 07:27 UTC | |
Keycafe | None announced | 4 September 2026, 07:27 UTC | |
Operto Teams | N/A | Not published | N/A |
Pararius | N/A | Not published | N/A |
PriceLabs | N/A | Not published | N/A |
SiteMinder | N/A | Not published | N/A |
SmartRent | None announced | 4 September 2026, 07:27 UTC | |
Stripe | 5 September 2026, 04:00 to 08:00 UTC. TWINT charges and payouts are unavailable. Then three further TWINT windows on 5 September, and BLIK and P24 from 21:30 UTC to 6 September, 05:00 UTC. Thirty-six windows are announced up to 6 October 2026. Each window affects one payment method only. | 4 September 2026, 07:27 UTC | |
Student.com | N/A | Not published | N/A |
Yardi Voyager | None announced | 4 September 2026, 07:27 UTC |
When would you use it
You need to know whether a channel has stopped syncing because of an outage at the channel rather than in Lavanda.
You need to plan work around an announced maintenance window, for example a Keycafe window that takes key access offline.
You need to tell a resident or a guest why a payment or a check-in step is temporarily unavailable.
You need to confirm whether a vendor has published anything at all before raising a ticket.
Things to note
The notice periods above are observed from each vendor’s own published history. None of these vendors commits contractually to a notice period, so treat every figure as a guide rather than a promise.
None announced means the vendor had announced no downtime when this page was last checked. It does not mean none will be announced later.
N/A means the vendor publishes no status page that Lavanda can link to. It does not mean the app is unavailable.
Lavanda maintains this article by hand. The last checked date on each row shows when someone verified that entry, so an older date means the status may have moved since.
Every status page above belongs to the vendor, not to Lavanda, and opens in a new window. A vendor can change or withdraw its page at any time.
A status page reports the vendor’s whole platform. An incident there does not always affect the part of the app that Lavanda uses.
This page is checked about once a week, so it cannot tell you whether an app is down right now. The Lavanda status page is the place for that.
Find out more
Article | What it covers |
The current status of Lavanda and its main integrations, updated live rather than weekly. | |
Steps to take when the PMS itself will not load, rather than a connected app. | |
How to reach Ava, the Lavanda AI Support Agent, 24 hours a day. | |
Where to find help across the Help Centre and the PMS. |