Lavanda connects to third-party apps for channel distribution, payments, access control, guest screening and pricing. When one of those apps has an outage or planned maintenance, the effect can look like a fault in Lavanda.
This article covers planned downtime only.
For the current status of Lavanda and its main integrations, go to the Lavanda status page.
What you need to know
Each app is listed below with its official status page and any downtime the vendor has announced in advance, with the dates and times. Where a vendor has announced nothing, the row says so. All times are UTC.
App | Where to check | Planned downtime | Last checked |
Airbnb | None announced | 21 August 2026, 07:29 UTC | |
Autohost | None announced | 21 August 2026, 07:29 UTC | |
Booking.com | N/A | Not published | N/A |
Chainels | None announced | 21 August 2026, 07:29 UTC | |
Chekin | N/A | Not published | N/A |
DocuSign | 22 August 2026, 17:00 to 20:00 UTC. CLM production Australia S1. Functions may be unavailable for up to 10 minutes. Then Insight maintenance from 24 to 26 August, in three regional windows, when the Insight service will be unavailable. Disaster recovery exercises on 22 August, 12 September and 17 October are not expected to cause downtime. | 21 August 2026, 07:29 UTC | |
Duve | None announced | 21 August 2026, 07:29 UTC | |
Edicom | N/A | Not published | N/A |
Flywire | Not readable automatically. Check the status page. | N/A | |
Funda | Not readable automatically. Check the status page. | N/A | |
HubSpot | None announced | 21 August 2026, 07:29 UTC | |
Keycafe | 3 September 2026, 14:00 to 14:10 UTC. The Keycafe service and website, including the API, will be unavailable. | 21 August 2026, 07:29 UTC | |
Operto Teams | N/A | Not published | N/A |
Pararius | N/A | Not published | N/A |
PriceLabs | N/A | Not published | N/A |
SiteMinder | N/A | Not published | N/A |
SmartRent | 26 August 2026, 03:00 to 07:00 UTC. System maintenance affecting Community Manager, Work Management and Alloy Access, which may be briefly unavailable. | 21 August 2026, 07:29 UTC | |
Stripe | 21 August 2026, 22:30 to 05:00 UTC, ending on 22 August, P24. Then BLIK on 21 August, 22:30 to 01:30 UTC, and TWINT and Bancontact on 22 August, 22:00 to 02:00 UTC. Twenty five windows are announced to 20 September 2026. Each window affects one payment method only. | 21 August 2026, 07:29 UTC | |
Student.com | N/A | Not published | N/A |
Yardi Voyager | None announced | 21 August 2026, 07:29 UTC |
When would you use it
You need to know whether a channel has stopped syncing because of an outage at the channel rather than in Lavanda.
You need to plan work around an announced maintenance window, for example a Keycafe window that takes key access offline.
You need to tell a resident or a guest why a payment or a check-in step is temporarily unavailable.
You need to confirm whether a vendor has published anything at all before raising a ticket.
Things to note
The notice periods above are observed from each vendor’s own published history. None of these vendors commits contractually to a notice period, so treat every figure as a guide rather than a promise.
None announced means the vendor had announced no downtime when this page was last checked. It does not mean none will be announced later.
N/A means the vendor publishes no status page that Lavanda can link to. It does not mean the app is unavailable.
Lavanda maintains this article by hand. The last checked date on each row shows when someone verified that entry, so an older date means the status may have moved since.
Every status page above belongs to the vendor, not to Lavanda, and opens in a new window. A vendor can change or withdraw its page at any time.
A status page reports the vendor’s whole platform. An incident there does not always affect the part of the app that Lavanda uses.
This page is checked about once a week, so it cannot tell you whether an app is down right now. The Lavanda status page is the place for that.
Find out more
Article | What it covers |
The current status of Lavanda and its main integrations, updated live rather than weekly. | |
Steps to take when the PMS itself will not load, rather than a connected app. | |
How to reach Ava, the Lavanda AI Support Agent, 24 hours a day. | |
Where to find help across the Help Centre and the PMS. |