What's New?
Lavanda has released a new Overbookings Report as part of our standard reporting library. This enhancement empowers operational teams with the visibility they need to proactively manage overbooked reservations by reviewing impacted bookings and resolving them with ease.
Key Features:
Overbookings Report
What’s changed?
A new report has been added to the reporting suite that displays all current overbookings across the platform.
Why was this changed?
To give customers a clear overview of overbooked reservations and the ability to resolve issues efficiently.
Linked Bookings for Easy Resolution
What’s changed?
Each overbooking entry includes direct links to the affected bookings.
Why was this changed?
To streamline the resolution process—users can quickly access bookings to amend, cancel, or move them as needed.
Clear Summary of Overbooking Volume
What’s changed?
The report includes a count of total overbookings within a defined period.
Why was this changed?
To help operational teams track and reduce overbooking trends over time.