All CollectionsIntegrationsChainelsChainelsResident and community engagement integration5 articlesWhat varies, and what is not covered, in the Chainels integrationChainels is configured per customer. What commonly differs between setups, and what the integration does not do at all, including tickets raised in Lavanda and payment reminders.How invoices and payments work with the Chainels resident portalInvoices issued in Lavanda can be shown to residents in the Chainels resident portal, and residents can be given a way to pay. Lavanda stays the record of what is…How issues reported in Chainels become tickets in LavandaAn issue a resident reports in the Chainels resident portal arrives in Lavanda as a ticket. Find out which details carry across, how long it takes, and where to find…How a resident gets access to the Chainels resident portalWho sends the invitation to the Chainels resident portal, what the resident receives, and what to do when a resident cannot sign in or never received an invitation.How the Chainels resident portal works with LavandaWhat the Chainels resident portal does, what Lavanda does, and which information moves between them. Residents report issues and view invoices in Chainels, and Lavanda stays the system of record.
