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I've received an invitation to the PMS, what's next?

Set your password and log in to the Lavanda Property Management System (PMS)

Joyce avatar
Written by Joyce
Updated this week

When you receive your invitation to the Lavanda PMS, follow these steps to get started quickly and securely.

Case scenarios

You’ll follow this process if:

  • You’re a new user who has been invited to access the Lavanda PMS.

  • You’ve requested access from your team or admin.

  • You need to set up your account and log in for the first time.


Pre-requisites

Before you begin:

  • Make sure you’ve received an email invitation from Lavanda PMS.

  • Use a modern browser such as Google Chrome, Microsoft Edge, or Safari.


How to set your password and log in

Video walkthrough

Step-by-step

  1. Open the invitation email sent to your inbox.

  2. Click Set your password in the email.

  3. Follow the on-screen instructions to create a secure password.

  4. Once complete, click Back to All Applications.

  5. Select the Lavanda PMS app to log in.

Note: If you're not automatically redirected to the PMS, go to https://pms.lavanda.app and bookmark it for easy future access.


Important things to note

  • Your invitation link may expire after a period of time for security reasons. If it no longer works, request a new one from your administrator.

  • Use a strong password that includes a mix of upper and lower case letters, numbers, and symbols.

  • Bookmark the PMS login page to quickly access your account in the future.


Related articles

Once you’ve set your password and logged in, you’ll be ready to start using the Lavanda PMS. If you run into any issues, check the related articles or contact your administrator for support.

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