Lavanda

Set your password and log in to the Lavanda Property Management System (PMS)

I've received an invitation to the PMS, what's next?

Easily reach our Support team via Intercom chat for all your questions, requests, or technical issues.

How to contact Support

How to check Lavanda’s system status and report outages

The PMS is not loading – what’s the latest system update?

Logging in to the PMS? Get set up first with Multi-Factor Authentication (MFA)

Setting up MFA for your PMS access

What each bug report and service request status means and how it affects resolution timelines

Understanding ticket statuses for bug reports and service requests

Learn how to quickly find answers and use Ava before reporting bugs.

How to use the Lavanda Help Centre and Ava AI Support Agent

Learn who to contact depending on your Lavanda setup and the nature of your request.

Who to contact: Client Advisor, Implementation Manager, or Support?

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Create your workspace and invite the people you work with.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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